Last updated: December 17, 2024
By accessing and using the website theignitingstudio.com and any services provided by The Igniting Studio (“we,” “our,” or “us”), you accept and agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and The Igniting Studio. If you do not agree to these Terms, you must not use our website or services. By continuing to use our services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.
The Igniting Studio provides comprehensive digital marketing and business intelligence services, including but not limited to: Digital Marketing Services: Social media management, content creation, search engine optimization (SEO), pay-per-click advertising (PPC), email marketing campaigns, influencer partnerships, brand strategy development. Website Creation & Development: Custom website design and development, e-commerce solutions, content management systems, website maintenance and updates, responsive design implementation, user experience optimization. Business Intelligence & Analytics: Data analysis and reporting, market research, competitor analysis, performance tracking and KPI monitoring, business process optimization, strategic consulting. Content Creation: Graphic design, video production, copywriting, photography services, brand identity development, marketing material creation. Consulting Services: Strategic business consulting, marketing audit and assessment, digital transformation guidance, training and workshops. All services are provided according to agreed specifications, timelines, and budgets as outlined in individual service agreements.
When using our website and services, you agree to: Provide Accurate Information: Supply truthful, accurate, and complete information when requested. Update your information promptly if it changes. Not impersonate any person or entity or misrepresent your affiliation. Lawful Use: Use our services only for lawful purposes and in accordance with these Terms. Not engage in any activity that could harm, disable, or impair our services. Not attempt to gain unauthorized access to our systems or networks. Intellectual Property Respect: Respect all intellectual property rights, including copyrights, trademarks, and proprietary information. Not copy, modify, distribute, or create derivative works from our content without permission. Professional Conduct: Maintain professional communication in all interactions. Not use offensive, abusive, or inappropriate language. Respect the privacy and rights of other users. Confidentiality: Maintain confidentiality of any proprietary information shared during our business relationship. Not disclose confidential information to unauthorized third parties. Compliance: Comply with all applicable laws, regulations, and industry standards. Follow any additional terms specific to particular services you use.
Individual services are governed by separate service agreements that supplement these Terms: Project Scope: Each project includes a detailed scope of work, deliverables, timelines, and payment terms. Changes to project scope must be agreed upon in writing and may result in additional charges. Payment Terms: Payment schedules and methods are specified in individual service agreements. Late payments may result in project suspension and additional fees. All prices are in EUR unless otherwise specified. Client Responsibilities: Clients must provide necessary materials, access, and feedback within agreed timeframes. Delays caused by client inaction may extend project timelines. Approval Process: Client approval is required at designated project milestones. Failure to provide timely feedback may result in automatic approval. Revisions: Each project includes a specified number of revisions. Additional revisions beyond the agreed scope will incur extra charges. Intellectual Property Transfer: Upon full payment, agreed intellectual property rights are transferred to the client as specified in the service agreement.
Our payment and billing terms are as follows: Payment Methods: We accept bank transfers, credit cards, PayPal, and other electronic payment methods as agreed. All payments must be made in the currency specified in your service agreement. Payment Schedule: Payment terms vary by service type: retainer services (monthly in advance), project-based services (as per milestone schedule), one-time services (50% upfront, 50% upon completion). Late Payments: Payments not received within 30 days of invoice date may result in: service suspension, 1.5% monthly late fee, collection proceedings, termination of service agreement. Refunds: Refund policies are specified in individual service agreements. Generally, refunds are not provided for completed work or services already rendered. Disputes: Payment disputes must be raised within 15 days of invoice receipt. We will work to resolve disputes promptly and fairly. Currency: All payments are processed in EUR unless otherwise specified in your service agreement. Tax Responsibility: Clients are responsible for any applicable taxes in their jurisdiction. Hungarian VAT will be added where applicable.
Intellectual property rights are handled as follows: Our Intellectual Property: The Igniting Studio retains all rights to our methodologies, processes, tools, templates, and proprietary systems. Our website content, including text, graphics, logos, and software, is protected by copyright and trademark laws. You may not use our intellectual property without explicit written permission. Client Materials: Clients retain ownership of materials they provide to us. By providing materials, clients grant us a license to use them for the agreed services. Clients warrant they have the right to provide all materials and that such use will not infringe third-party rights. Work Product: Ownership of created work products is defined in individual service agreements. Generally, upon full payment, clients receive agreed rights to deliverables. We may retain rights to general knowledge, experience, and non-confidential techniques developed. Portfolio Rights: We reserve the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed. Client confidentiality requirements will be respected. Third-Party Materials: Any third-party materials (stock photos, fonts, etc.) used in projects are subject to their respective licenses. Clients are responsible for ongoing license compliance. Trademark and Branding: Rights to trademarks, logos, and brand identities created for clients transfer upon full payment as specified in service agreements.
We are committed to protecting your privacy and personal data: Privacy Policy: Our detailed Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to data processing as described in our Privacy Policy. GDPR Compliance: We comply with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws. You have rights regarding your personal data, including access, rectification, erasure, and portability. Data Security: We implement appropriate technical and organizational measures to protect your data. All data transmissions are encrypted, and access is restricted to authorized personnel. Client Data: Any data provided by clients remains their property. We use client data only for the agreed services and do not share it with unauthorized third parties. Retention Periods: We retain personal data only as long as necessary for the services provided and as required by law. Data retention periods are specified in our Privacy Policy. Data Breach Response: In case of a data breach, we will notify affected parties and authorities as required by law. We maintain incident response procedures to minimize any potential impact. International Transfers: Some data may be processed by service providers outside the EU, with appropriate safeguards in place.
Our liability is limited as follows: Service Limitations: Our services are provided “as is” without warranties of any kind, express or implied. We do not guarantee specific results, outcomes, or business performance improvements. Exclusion of Damages: To the maximum extent permitted by law, we exclude liability for: indirect, incidental, special, or consequential damages; loss of profits, data, or business opportunities; damages resulting from third-party actions; damages from technical failures or service interruptions. Liability Cap: Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim in the 12 months preceding the claim. Client Acknowledgment: Clients acknowledge that marketing and business results depend on many factors beyond our control, including market conditions, competition, and client implementation. Force Majeure: We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures. Indemnification: Clients agree to indemnify us against claims arising from their use of our services, violation of these Terms, or infringement of third-party rights. Legal Compliance: This limitation of liability is subject to applicable law and does not exclude liability that cannot be legally excluded.
Either party may terminate services under the following conditions: Termination by Client: Clients may terminate services with 30 days written notice for ongoing services, or according to terms specified in project agreements. Payment for completed work and any termination fees apply. Termination by Us: We may terminate services immediately for: non-payment beyond 30 days, material breach of these Terms, illegal or harmful activities, violation of our professional standards. Effect of Termination: Upon termination: all rights and licenses granted to you cease, outstanding payments become immediately due, we will provide completed work products as agreed, confidentiality obligations survive termination. Data Return: We will return or destroy client data as requested, subject to legal retention requirements. Survival: Sections regarding payment, intellectual property, confidentiality, and limitation of liability survive termination. Transition Period: We may provide reasonable assistance during transition, subject to additional fees. No Penalty: Neither party shall be liable for damages solely due to termination in accordance with these Terms.
Disputes are resolved through the following process: Initial Resolution: We encourage resolving disputes through direct communication. Contact us at info@theignitingstudio.com to discuss any concerns. We commit to responding within 5 business days and working toward resolution. Mediation: If direct communication fails, disputes may be submitted to mediation through a mutually agreed mediator. Mediation costs are shared equally between parties. Hungarian Law: These Terms are governed by Hungarian law. Any legal proceedings must be conducted in Hungarian courts. European Union Rights: EU residents retain rights under applicable EU consumer protection laws. Limitation Period: Claims must be brought within one year of the date the cause of action arose. Legal Fees: In legal proceedings, the prevailing party may be entitled to reasonable attorney fees and costs. Continuation of Services: Where possible, services will continue during dispute resolution unless termination is specifically requested.
These Terms may be updated as follows: Notification: We will notify users of significant changes via email and website notice at least 30 days before changes take effect. Minor updates may be posted on our website with updated effective dates. Acceptance: Continued use of our services after the effective date constitutes acceptance of updated Terms. If you do not agree to changes, you must discontinue use of our services. Version Control: Previous versions of Terms are available upon request for reference purposes. Legal Requirements: We may update Terms to comply with changing laws or regulations. Such updates will be communicated promptly. Client Rights: Existing service agreements are generally not affected by Terms updates unless specifically agreed. Regular Review: We recommend reviewing these Terms periodically to stay informed of any changes.
For questions about these Terms of Service, please contact us: Company Information: The Igniting Studio, 1052 Budapest, Semmelweis utca 14., Hungary, Business Registration: [Registration Number], VAT Number: [VAT Number]. Contact Details: Email: info@theignitingstudio.com, Phone: +36 30 717 8637, Website: theignitingstudio.com. Business Hours: Monday-Friday, 9:00 AM – 6:00 PM Central European Time. Legal Notices: Legal notices should be sent to our postal address or email address above. Response Time: We will respond to Terms-related inquiries within 5 business days. Language: These Terms are available in English and Hungarian. In case of discrepancies, the English version prevails. Effective Date: These Terms are effective as of the date listed above and remain in effect until updated.
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